Privacy Policy

Last Updated: May 20, 2026

Boutique LUC.S (“Boutique LUC.S”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you:

visit our website at www.boutiquelucs.com;
create an account;
place an order online or in store;
communicate with us;
subscribe to our marketing communications;
interact with our social media platforms.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

We reserve the right to update this Privacy Policy at any time. Any modifications will become effective immediately upon posting on our website. We encourage you to review this section regularly.

1. PERSONAL INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

full name;
billing and shipping address;
email address;
phone number;
payment information;
order history;
account login information;
communication preferences;
social media interactions;
any information you provide when contacting customer service.

We may also automatically collect certain technical information when you browse our website, including:

IP address;
browser type;
device information;
pages visited;
browsing behavior;
cookies and analytics data.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

process and fulfill orders;
provide customer support;
communicate regarding purchases or inquiries;
improve our products, services, and website;
personalize your shopping experience;
detect and prevent fraud or unauthorized activity;
comply with legal obligations;
send promotional emails, newsletters, or marketing communications if you consented to receive them.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

3. CONSENT

By providing personal information to complete a purchase, arrange delivery, create an account, subscribe to communications, or contact us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

To update your information or withdraw consent, contact us at:

Email: info@boutiquelucs.com

Telephone: 514-379-1249

4. PAYMENT SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment transactions are processed through secure third-party payment providers using SSL encryption and other industry-standard security technologies.

Boutique LUC.S does not store complete credit card information on its servers.

5. E-COMMERCE PLATFORM AND HOSTING

Our online store may be hosted by third-party e-commerce providers such as Shopify, Lightspeed, or similar secure platforms.

These providers store your data on secure servers protected by firewalls, encryption technologies, and security measures designed to protect your information.

Your information may be stored or processed outside your province or country of residence, including in jurisdictions where privacy laws may differ.

6. DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information:

when required by law;
to comply with legal processes or governmental requests;
to protect our rights, property, or security;
to prevent fraud or unauthorized transactions;
if you violate our Terms of Service.

We may also share limited personal information with trusted third-party providers necessary to operate our business, including:

payment processors;
shipping carriers;
fraud prevention services;
marketing platforms;
website analytics providers.

These third parties are only permitted to use your information to perform services on our behalf.

Boutique LUC.S does not sell, rent, or trade your personal information to third parties.

7. THIRD-PARTY SERVICES

Certain third-party service providers, including payment gateways and analytics providers, have their own privacy policies regarding the information required for their services.

We encourage you to review their privacy policies before completing transactions.

Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.

Boutique LUC.S is not responsible for the privacy practices of third-party websites or services.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies, pixels, analytics tools, and similar technologies to:

improve website performance;
remember user preferences;
personalize content and advertisements;
analyze traffic and shopping behavior;
enhance the overall customer experience.

You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

9. EMAIL MARKETING AND COMMUNICATIONS

With your consent, Boutique LUC.S may send you:

promotional emails;
newsletters;
new arrival notifications;
event invitations;
special offers;
marketing updates.

You may opt out of receiving marketing communications at any time.

Transactional communications relating to purchases, deliveries, returns, or account activity may still be sent even if you unsubscribe from marketing emails.

10. DATA RETENTION

We retain personal information only for as long as necessary to:

fulfill the purposes outlined in this Policy;
comply with legal, tax, accounting, or regulatory obligations;
resolve disputes;
enforce agreements.

When personal information is no longer required, it is securely deleted or anonymized.

11. YOUR RIGHTS

Depending on your location and applicable privacy laws, you may have the right to:

access your personal information;
request corrections;
request deletion of your information;
withdraw consent;
object to certain uses of your data;
request information about how your data is processed.

To exercise your rights, please contact us using the information below.

12. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will take reasonable steps to delete it.

13. SECURITY

While we implement reasonable safeguards and security measures, no method of internet transmission or electronic storage is completely secure.

Therefore, Boutique LUC.S cannot guarantee absolute security of information transmitted online.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on our website. The updated version will always indicate the latest revision date.

15. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Boutique LUC.S
Montreal, Québec, Canada

Email: info@boutiquelucs.com
Telephone: 514-379-1249
Website: www.boutiquelucs.com