ACQUIRE & CONSIGN PRE-LOVED LUXURIOUS GOODS

Terms of Service

Last Updated: May 20, 2026

Welcome to Boutique LUC.S (“Boutique LUC.S”, “we”, “our”, or “us”). These Terms of Service govern your access to and use of our website located at www.boutiquelucs.com, including all purchases made through the website.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with these Terms, please do not use this website.

We reserve the right to modify these Terms at any time without prior notice. Any changes will become effective immediately upon posting on the website. Your continued use of the website following any modifications constitutes your acceptance of the updated Terms.

If you have any questions regarding these Terms, you may contact us at info@boutiquelucs.com.

1. WEBSITE USE

This website is intended for personal, non-commercial use only. You agree not to misuse the website or its content in any way that may interfere with its operation, security, or accessibility.

You agree not to:

  • use the website for unlawful purposes;
  • attempt to gain unauthorized access to any part of the website;
  • reproduce, duplicate, copy, sell, or exploit any portion of the website without written permission;
  • interfere with the website’s functionality or security features.

We reserve the right to refuse service, terminate accounts, cancel orders, or restrict access to the website at our sole discretion.

2. ELIGIBILITY

By using this website and placing orders through it, you represent that:

  • you are at least 18 years old or have legal parental consent;
  • you are legally capable of entering into binding agreements;
  • all information provided is accurate and complete.

3. ACCOUNT RESPONSIBILITY

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and restricting access to your device.

You agree to accept responsibility for all activities that occur under your account.

Boutique LUC.S reserves the right to suspend or terminate accounts suspected of fraudulent, abusive, or unauthorized activity.

4. PRODUCTS AND PRODUCT DESCRIPTIONS

Boutique LUC.S specializes in the resale of authentic luxury and designer products.

Unless otherwise stated, products sold by Boutique LUC.S are pre-owned and may show signs of wear consistent with prior use. Product condition descriptions and photographs are provided as accurately as possible for informational purposes only.

Minor variations in color, texture, or appearance may occur due to lighting, monitor settings, or the nature of pre-owned items.

We reserve the right to:

  • modify or discontinue products without notice;
  • limit quantities available for sale;
  • refuse or cancel orders at our discretion.

All products are subject to availability.

5. AUTHENTICITY

Boutique LUC.S guarantees the authenticity of all items sold on the website.

Boutique LUC.S is an independent reseller and is not affiliated, associated, authorized, endorsed by, or officially connected with the brands sold on the website. All trademarks, brand names, and logos remain the property of their respective owners.

6. PRICING AND PAYMENT

All prices displayed on the website are listed in Canadian Dollars (CAD), unless otherwise specified.

We reserve the right to modify prices at any time without notice.

Accepted payment methods may include:

  • PayPal;
  • other payment methods displayed at checkout.

Orders are subject to payment authorization and fraud verification.

In the event of pricing errors, technical issues, or incorrect product information, Boutique LUC.S reserves the right to cancel or refuse any order, even after payment has been processed. If payment has already been captured, a full refund will be issued.

7. TAXES AND DUTIES

Applicable sales taxes are calculated based on the shipping destination and applicable laws.

International customers are solely responsible for:

  • customs duties;
  • import taxes;
  • brokerage fees;
  • VAT;
  • any additional charges imposed by local authorities.

Boutique LUC.S is not responsible for delays or fees caused by customs clearance procedures.

8. SHIPPING

Orders are shipped using third-party carriers.

Shipping times provided are estimates only and are not guaranteed.

Once an order has been transferred to the carrier, Boutique LUC.S is not responsible for:

  • shipping delays;
  • lost packages;
  • stolen packages;
  • carrier-related damages;
  • customs delays.

Customers are responsible for ensuring that shipping addresses are accurate and complete.

If a package is returned due to an incorrect address, refusal of delivery, or failure to pay customs fees, additional shipping fees may apply.

Shipping insurance may be included or offered at checkout depending on the destination and order value.

Please refer to our Shipping Policy for additional details.

9. RETURNS, EXCHANGES, AND FINAL SALE ITEMS

All sales are final unless otherwise stated.

Due to the nature of luxury and pre-owned merchandise, Boutique LUC.S does not guarantee exchanges, returns, or refunds.

Exceptions may be granted solely at our discretion.

Items returned without authorization will not be accepted.

Approved returns must:

  • be shipped within the authorized timeframe;
  • remain in the same condition as received;
  • include all original accessories, tags, packaging, and documentation when applicable.

Shipping costs are non-refundable.

Please refer to our Return Policy for complete details.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Boutique LUC.S shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • the use of this website;
  • inability to access the website;
  • product purchases;
  • shipping issues;
  • technical interruptions;
  • unauthorized access to personal information.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. DISCLAIMER

The website and all content are provided “as is” and “as available” without warranties of any kind, either express or implied.

Boutique LUC.S does not guarantee:

  • uninterrupted access to the website;
  • absence of errors or inaccuracies;
  • that the website will be free from viruses or harmful components.

12. INTELLECTUAL PROPERTY

All website content including:

  • logos;
  • graphics;
  • product photos;
  • text;
  • branding;
  • website design;
  • videos;
  • marketing materials;

are the property of Boutique LUC.S or their respective owners and are protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

13. USER CONTENT AND SOCIAL MEDIA

If you tag, mention, submit, or share content featuring Boutique LUC.S products or services on social media, you grant Boutique LUC.S a non-exclusive, royalty-free, worldwide license to repost, reproduce, or use such content for marketing purposes unless otherwise requested in writing.

14. PRIVACY AND COOKIES

Your use of this website is also governed by our Privacy Policy.

Boutique LUC.S may use cookies, analytics tools, and similar technologies to improve website performance, personalize your shopping experience, and analyze website traffic.

You may disable cookies through your browser settings, although certain website features may not function properly.

15. THIRD-PARTY SERVICES

This website may contain links to third-party websites or services.

Boutique LUC.S is not responsible for the content, policies, or practices of any third-party websites.

Your use of third-party services is at your own risk.

16. FORCE MAJEURE

Boutique LUC.S shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:

  • natural disasters;
  • pandemics;
  • strikes;
  • supply chain disruptions;
  • carrier interruptions;
  • governmental actions;
  • internet or technical failures.

17. GOVERNING LAW

These Terms of Service and any dispute arising from the use of this website shall be governed by the laws of the Province of Québec and the applicable laws of Canada.

Any legal proceedings shall be brought before the courts located in the Province of Québec, Canada.

18. LANGUAGE

These Terms are available in both English and French. In the event of discrepancies between versions, the French version may prevail where required by applicable law.

19. CONTACT INFORMATION

Boutique LUC.S
Montreal, Québec, Canada
Email: info@boutiquelucs.com
Website: www.boutiquelucs.com

 

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